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Do you want to receive bad news through your patient accessible electronic health record? A national survey on receiving bad news in an era of digital health

Author
Hanife Rexhepi
Jonas Moll
Isto Huvila
Rose-Mharie Ã…hlfeldt
P. Bath
P. Jokela
L. Sbaffi
Keywords
abnormal test results
bad news
patient accessible electronic health record
patient
physicians
Abstract
Despite the fact that patient accessible electronic health records (PAEHRs) have been around for many years in several countries, there is a lack of research investigating patient \0x0301 preferences for receiving bad news, including through PAEHRs. Little is also known about the characteristics of the patients who prefer to receive bad news through the PAEHR in terms of e.g. medical diagnosis, age and educational level. This study, based on a national patient survey in Sweden (N=2587), investigated this. Results show that, generally, receiving bad news by reading in the PAEHR is still among the least preferred options. Additionally, a higher proportion of men want to receive bad news in the PAEHR compared to women (p=0.001), and the same goes for those who are not working/have worked in healthcare (p=0.007). An effect of disease groups was also found, showing that diabetes patients in particular, want to receive bad news through the PAEHR.
Year of Publication
2020
Taxonomy terms
health information behaviour
health information
File attachment
Rexhepi2020b.pdf (154.58 KB)
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Isto Huvila

(né Isto Vatanen)  
Professor in  
Information Studies  
Department of ALM  
Uppsala University

Docent (adjunct professor) in information management  
Information studies  
Ã…bo Akademi University

Isto Huvila is working on management and organisation of what we know and how we know in contexts ranging from social media to more traditional arenas of learning and working. My special areas of expertise are organisational information, social media, health, archives, libraries, museums and cultural heritage.

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